Official Newspaper of Eddy County since 1883

Articles written by Nancy Guy


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  • Letter to the Editor: Older North Dakotans deserve better customer service from the Social Security Administration

    Nancy Guy|Jul 10, 2023

    Most of us have experienced long hold times or dropped calls when trying to get through to a customer service agent. You may have even received incorrect information the first time you called and had to start the process all over again. Unfortunately, this is what many people who are trying to reach the Social Security Administration (SSA) experience. Thousands of older North Dakotans, people with disabilities and their families rely on Social Security. And they should also be able to rely on quality customer service to get their questions...