Eyes that see the good in things: What it means to "reboot"

Although I am not a computer expert, I have come a long way since the days when I was certain the push of a button would forever render my computer useless. I also remember those first calls to tech support when, invariably, their first question was to ask if I had rebooted the computer. I must confess that on that first call, I had no idea what the technician meant. So, naturally, I hadn’t reboot...